Click on the "Start Consultation" button to connect to the patient intake form.  You'll need to answer a few questions and start the intake process.  Your case will then be submitted for doctor review. Once approved, your JetSet kit is assembled and shipped straight to your door.

No. Like all prescription medications, your medications are specifically prescribed to you and should not be shared. Must be over 18 years of age to order a JetSet.

Once you've submitted your order, and your case is approved by the doctor, our pharmacists will start building your kit. Standard shipping will result in you receiving the kit within 7 - 10 business days.

If you need a refill on a medication, you can log onto your patient portal and click the "Re-order" button. Refills of medications can be provided assuming appropriate and intended use qualifications are met. Refills will be provided, pending approval by your physician. Patient portal can be accessed via the “Login” button found on our homepage.

Yes, prescription drugs expire. We will notify you on an annual basis when medications require renewal. We ask that you return all unopened and unused medications to our team. You will be sent an envelope with prepaid postage to return all expiring medications.

To avoid waste and to help those in need, we ask that you return all of your unused and expired medications so we may redistribute/repurpose them to impoverished areas and underprivileged communities. We will provide you with a prepaid envelope to return your medications.

Yes, you can travel internationally with all of the medications included in your kit, just as you would with any other prescription meds. We advise leaving your medicines in the original bottles to maintain the proper/required labeling. Your JetSet kit can be stowed in your luggage or your carry-on. However, we recommend traveling with your medications in your carry-on luggage when possible.

During your medical intake, you will be screened for allergies and medication interactions. If you are allergic to one of our suggested medications, it will not be included in your kit. This is to ensure your safety. Your physician team may consider an alternative drug in place of the medication that you are allergic to.

All prescription medications are to be taken only at the advice of a licensed healthcare professional. You will have access to our physician network via chat. Included in your kit is an "info sheet" explaining what each medication is used for, side effects, and its precautions. You will receive a QR code for each medication. It will link you to a video explaining each of the drugs and their uses. You will have a PDF version of our "JetSet Field Guide" available for download.

Telehealth refers to delivering healthcare services and disseminating medical information through electronic and telecommunication technologies. This approach facilitates communication and interaction between healthcare providers and patients across geographical distances, enabling patient consultations, healthcare guidance, appointment reminders, educational resources, medical interventions, continuous monitoring, and even remote admissions.

In most situations, a single course of treatment is typically prescribed.

No. Medications can not be initially ordered individually. Refills are available through your patient portal once you have ordered your JetSet.

HSA or FSA cards can be used however, please confirm with your HSA/FSA carrier what documentation is needed for approval. Health insurance is NOT accepted as a form of payment.